PRIVACY POLICY

Last Updated: December 7, 2025

Introduction
GYD Travel ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services for booking flights, trains, buses, hotel packages, corporate bookings, destination weddings, and trip planning services.By using our services, you agree to the collection and use of information in accordance with this policy.

Information We Collect
Personal Information
When you create an account or use our services, we may collect:

Identity Information: Full name, date of birth, gender, passport/ID details
Contact Information: Email address, phone number, billing and shipping addresses
Account Credentials: Username, password, and security questions
Payment Information: Credit/debit card details, billing address, payment history
Travel Information: Travel preferences, frequent flyer numbers, special requirements (dietary, accessibility needs)
Booking Details: Travel dates, destinations, passenger information, accommodation preferences

Automatically Collected Information
When you visit our website, we automatically collect:

IP address and device information
Browser type and version
Operating system
Pages viewed and time spent on pages
Referring website addresses
Cookies and similar tracking technologies

Information from Third Parties
We may receive information from:

Airlines, hotels, bus operators, and train services
Payment processors and financial institutions
Social media platforms (if you choose to connect your account)
Corporate clients for business travel bookings

How We Use Your Information

We use your information to:

Process Bookings: Facilitate reservations for flights, trains, buses, hotels, and travel packages
Account Management: Create and maintain your customer account
Payment Processing: Process payments and prevent fraudulent transactions
Trip Planning: Enable advance trip planning and early payment options
Customer Service: Respond to inquiries, provide support, and resolve issues
Communication: Send booking confirmations, travel updates, and promotional offers (with your consent)
Corporate Services: Manage corporate bookings and destination wedding arrangements
Service Improvement: Analyze usage patterns to enhance our website and services
Legal Compliance: Meet regulatory requirements and enforce our terms of service

How We Share Your Information

We may share your information with:

Service Providers

Airlines, train operators, bus companies, and hotels to complete your bookings
Payment processors to handle transactions
Technology service providers for website hosting and maintenance
Customer service platforms

Business Partners

Tour operators and destination wedding vendors
Corporate travel management services
Insurance providers

Legal Requirements

We may disclose your information when required by law or to:

Comply with legal processes or government requests
Enforce our terms and conditions
Protect our rights, property, or safety
Prevent fraud or security issues

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

We do not sell your personal information to third parties for their marketing purposes.

Data Security

We implement appropriate technical and organizational measures to protect your information, including:

Encryption of sensitive data (SSL/TLS)
Secure payment processing systems
Regular security assessments
Access controls and authentication
Employee training on data protection

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to:

Provide our services and maintain your account
Comply with legal obligations (typically 7 years for financial records)
Resolve disputes and enforce agreements

You may request deletion of your account at any time, subject to legal retention requirements.

Your Rights

Depending on your location, you may have the right to:

Access: Request a copy of your personal information
Correction: Update or correct inaccurate information
Deletion: Request deletion of your personal information
Portability: Receive your data in a structured, machine-readable format
Objection: Object to certain processing of your information
Restriction: Request limitation of processing
Withdrawal of Consent: Withdraw consent for marketing communications

To exercise these rights, please contact us at privacy@gydtravel.com.

Cookies and Tracking Technologies

We use cookies and similar technologies to:

Remember your preferences and login information
Analyze website traffic and user behavior
Deliver personalized content and advertisements
Improve website functionality

You can control cookie settings through your browser. Note that disabling cookies may limit website functionality.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect information from children. If you believe we have collected information from a minor, please contact us immediately.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with applicable laws.

Marketing Communications

With your consent, we may send promotional emails about:

Special offers and discounts
New services and destinations
Travel tips and recommendations

You can unsubscribe from marketing emails at any time by clicking the "unsubscribe" link or contacting us.

Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The "Last Updated" date at the top indicates when changes were made. We encourage you to review this policy regularly.

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

GYD Travel

Email: privacy@gydtravel.com

For data protection inquiries in specific jurisdictions, please use the contact information above to reach our data protection officer.